Inclusive museum design for Ellis Island
NPS / RAA / DotCrew
Embedding accessibility governance and inclusive design into the $100m overhaul of the National Immigration Museum.
Accessible design and digital sustainability for complex systems
I partner with product teams to embed strict accessibility and low-carbon standards directly into how your digital services are built.
Selected clients
Case studies
Accessible health care
HPHC
An accessibility-first redesign of a complex health insurance portal and public site.
Client testimonials
James is a thoughtful, intentional designer driven by a genuine desire to improve the lives of others, but has the business sense to navigate the complex realities we work within.
James and I worked together, almost daily, for 2 years. James is an innovative, organized, and thoughtful design leader. He always gently pushed the team toward accessibility and created amazing user centric designs. The product we worked on together was very visible to leadership and complex, but James was always a reliable partner I could look too for support and guidance.
Latest writing
Digital sustainability
Measuring the environmental cost of everyday AI
A new calculator to measure the physical resources required for generative AI tasks and how to minimise them.
Digital sustainability
Building a low-carbon freelance platform
How I built my new consultancy site to weigh just 80kb per page, proving that aesthetic design and environmental responsibility can coexist.
Accessibility
Introducing the kiosk accessibility audit tool
A mobile web application for evaluating physical reach ranges and digital compliance of public interactive installations.