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Work

Case studies detailing how I embed accessibility, sustainability, and human-centred design into complex digital systems.

Two screenshots of mobile start pages showing design evolution and improved metrics.

Elixir Health

Healthcare Systems Architecture

Improving onboarding and enterprise SaaS operations with predictive intelligence.

UX ArchitectureDesign SystemsWCAG 2.1 AAService Design
A 30-foot gallery display during installation

National Park Service

Inclusive design for Ellis Island

Embedding accessibility governance and inclusive design into the $100m overhaul of the National Immigration Museum.

Accessibility governanceInclusive designPhysical kiosk compliance
Comparison showing the legacy fixed desktop page versus the accessible responsive homepage

Harvard Pilgrim Health Care

Accessible health insurance

An accessibility-first redesign of a complex health insurance portal and public site.

Information architectureWCAG 2.1 AA complianceDesign systems